TOPICS Online Magazine

Cell Phones
and E-mail

Issue 19

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I usually like to use a cell phone, but it really gets on my nerves when I am talking to someone and the transmission goes bad and we get cut off. Instead of helping me, technology just hinders me.


 

Technology Doesn't Always Help

Juliana Zanchett from Brazil

Telephones and cell phones ringing at the same time; e-mails being sent and replied to every single day. This is reality for many people, and sometimes it is for me, too.

I really enjoy having all these ways to communicate with my family and friends. However, when I need to use them for other important reasons, I don't get the same satisfaction. Last week, for example, I sent an e-mail message to the company which sold me an airline ticket. It was completely futile because they couldn't understand nor solve the problem by e-mail . I asked myself, "Why do they have such a nice site on the Internet if they can't help customers who are far away? What a deception!

I can tell you about another unpleasant experience I had. Last month I bought some CDs over the Internet. The next day, they sent me a message confirming my order and telling me that they didn't have all of the CDs that I wanted. They would deliver those they had and "LATER" send the others. I really hated that word "later." Later? How much later? When? I still haven't gotten them.

What I have to say about all this technology is that it was created to make things easier for us, but sometimes the result is totally the opposite. I usually like to use a cell phone, but it really gets on my nerves when I am talking to someone and the transmission goes bad and we get cut off. Instead of helping me, technology just hinders me.

I am not addicted to these "high-tech toys." However, it would be great if they really could be used successfully whenever we need them. Unfortunately, for me they are much more toys than they are tools to do my work. Talking face-to-face or using regular phones are still the best ways to communicate.


More on cell phones and e-mail:
Cell Phone Etiquette is a Must | Impact of E-Mail on Society | Cellular Phones are Indispensible | High Tech Phones Invaded My Life

Experiences with Rude Cell Phone Users

Readers' Opinions on Cell Phones

What do you think? Should people be allowed to use cell phones while driving?


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